Terms & Conditions

These terms apply to all tours, private experiences, team building events, and gift cards booked with LA Food Tours ("we," "us," or "our"). By completing a booking, you agree to these terms.

Bookings and payment

Advance booking is required, and payment is due at the time of booking through FareHarbor, our booking platform. Prices are listed in U.S. dollars. Private tour and team building pricing includes food, drinks, tax, and gratuity as described at booking; custom quotes and invoices will list what is included.

Cancellations and refunds

Public tours. Cancel at least 24 hours before your tour's start time for a full refund. Cancellations within 24 hours of the start time, and no-shows, are not refundable.

Private tours. Cancel at least 72 hours before your tour's start time for a full refund. Cancellations within 72 hours of the start time, and no-shows, are not refundable.

VIP ACCESS experiences. VIP ACCESS tickets are non-refundable, including cancellations made more than 72 hours in advance. If we need to cancel a VIP ACCESS experience, you will receive a full refund.

Corporate team building experiences. Cancellation terms, deposits, and refund windows are set out in the agreement you sign with us, and that agreement governs your booking.

If we cancel. If we need to cancel a tour for any reason, you will receive a full refund.

Arrival and late arrivals

Please arrive 10 minutes before your scheduled start time at the meeting point listed in your confirmation. Tours depart on time and tasting partners are expecting us, so we cannot always hold a tour or catch up late guests along the route. Late arrivals who miss the tour are treated as no-shows.

Age requirements and alcohol

Beverly Hills – Food, Film & Fashion welcomes guests ages 12 and up, and guests under 18 must be accompanied by an adult. Brianna's Drag Food Experience and Manhattan Beach – Sip, Sand & Stroll are for guests 21 and older. Alcohol is served only to guests 21 and older with valid photo ID, and non-alcoholic options are always available. We and our partners may refuse service to anyone who appears intoxicated.

Guest conduct

We want every guest to have a great time. Your guide may remove anyone whose behavior is disruptive, unsafe, or disrespectful to other guests, staff, or partners, and no refund will be issued in that case.

Dietary needs and allergies

Please tell us about dietary needs and allergies when you book. We will do our best to accommodate you, and vegan and vegetarian guests are easily accommodated. However, our tastings are prepared by independent restaurants and shops, and we cannot guarantee that any item is free of allergens or cross-contact. Guests with severe allergies should contact us before booking.

Itinerary changes

Tasting partners, stops, and routes may change based on availability, business hours, and other factors. We will substitute stops of comparable quality when needed, and such changes are not grounds for a refund.

Walking and accessibility

Our tours involve about 1.5 miles of walking, and some routes include hills. Please wear comfortable shoes and contact us before booking if you have mobility questions so we can talk through the route with you.

Gift cards

Gift cards are purchased and redeemed through FareHarbor and are subject to the terms shown at purchase. Gift cards are not redeemable for cash except where required by law.

Photography

Photos and video may be taken during tours and used on our website, social media, and marketing materials. If you prefer not to be photographed, please let your guide know at the start of the tour.

Assumption of risk and liability

Walking tours involve normal risks such as uneven sidewalks, traffic, and weather, and you participate at your own risk. Many of the venues we visit are independently owned and operated. LA Food Tours is not responsible for injury, illness, loss, or damage caused by the acts or omissions of third-party venues or suppliers, or by circumstances beyond our reasonable control. To the fullest extent permitted by law, our total liability for any claim related to a booking is limited to the amount you paid for that booking.

Weather

Our tours run rain or shine. Please dress for the forecast and bring an umbrella or rain jacket if needed. Weather is not grounds for a refund unless we cancel the tour, in which case you will receive a full refund.

Circumstances beyond our control

We are not liable for delays or cancellations caused by events beyond our reasonable control, including severe weather, natural disasters, public health orders, government action, civil unrest, or venue closures. If we cancel a tour for any of these reasons, you will receive a full refund.

Privacy

Your personal information is handled as described in our Privacy Policy.

Governing law

These terms are governed by the laws of the State of California.

Changes to these terms

We may update these terms from time to time. The version in effect at the time of your booking applies to that booking.

Contact us

Questions about these terms? Email [email protected] or call 323-205-6486.